Skip links

Customer Service

Customer Service

UCFS Australia facilitates the lending of money to individuals who want a good or service, but don’t have the current cash-on-hand to pay for the product in full…sometimes taking a chance on individuals that other finance companies have turned down.

All we ask in return is for each consumer to make their payments to us as agreed within the contract they signed.

UCFS Australia understands that satisfied customers are the backbone of any successful business organization. Providing exceptional consumer service that goes above and beyond your expectations helps us to ensure that each and every customer we serve is treated fairly and with respect.

We appreciate that life is unpredictable and certain circumstances are beyond control.  If you have experienced a life event that you would like to discuss with us, please call our Consumer Care team.

We’re available Monday through Friday from 8:30 am – 5 pm. AET

Contact Us

General Phone: +61 2 8445 0150
Toll Free: 1800 144 635

New Zealand
General Phone: 0800 8237 28